Support

Something wrong with a booking, or need to change a group? Talk to a real person.

Support contact details haven't been published yet. In the meantime, please reply to any GoVisit email you've received and we'll get back to you.

Before you get in touch

Lost a voucher? Every voucher can be re-downloaded from your order history — no need to wait for us.
Need to cancel? You can cancel any booking yourself up until the visit date from the order page. Refunds are approved by our team.
Wrong date or ticket count?Cancel the booking and rebook it — that's usually faster than waiting for us to amend it.