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Support

Something wrong with a booking, or need to change a group? Talk to a real person.

Support contact details haven't been published yet. In the meantime, please reply to any GoVisit email you've received and we'll get back to you.

When we're around: Sun–Thu, 09:00–17:00 (Jerusalem time)

Before you get in touch

  • Lost a voucher? Every voucher can be re-downloaded from your order history — no need to wait for us.
  • Need to cancel? You can cancel any booking yourself up until the visit date from the order page. Refunds are approved by our team.
  • Wrong date or ticket count?Cancel the booking and rebook it — that's usually faster than waiting for us to amend it.